If I can provide capital, leadership, and a value system, and if the employees give it their best in terms of how to develop the business and how to satisfy the customers and exceed their expectations, then we will win.
Life as a CEO boxes you in. If forces you to give away too much of yourself. When I say behind the desk, I couldn’t disconnect from the job, no matter how hard I tried. Not until I pulled the plug did I realize how much of myself I had invested in the business and how much of it was invested in me.
We are like the headlights on an oncoming locomotive. We lead the way in everything we do and say, and everyone in the company looks to us to set the example.
Everything we do sets the tone for others, and every decision we make creates a defining moment. And it all comes back to us, one way or another.
I realized I had been telling myself that it was okay to be miserable now, because in a few months, I’d be through all this.
But that wasn’t good enough. I didn’t want to do that. What I needed to do was enjoy every day, because every day is precious. It all just hit me so hard. It was clear that I needed a major attitude adjustment more than anything else. All of these issues still exist, but I’m not…
…I learned that people don’t want to be told how to do something. They want to be told, “we’re going in this direction,” and then be given the opportunity to show their own energy and creativity and make things happen… …when I get out of the way and let people do what I’ve hired them…